MenuBase EN
USE CASE - DRIVE-THRU / PICKUP

Drive-thru and pickup: pre-order before arrival

Customer pre-orders via QR while driving over. Kitchen has the order before the car arrives. Counter wait time goes to zero.

Why drive-thru queues at the counter

A drive-thru or pickup-focused venue typically loses 4-7 minutes per car at the order window: customer reads menu, decides, modifies, pays. Behind them, the queue builds.

At peak (12-2pm lunch, 5-8pm dinner), the bottleneck cascades.

What MenuBase does for drive-thru

Customer scans QR code on the signboard or via the restaurant's WhatsApp / link before arriving. Orders, modifies, pays.

By the time they pull into the lot or drive-thru, the order is queued in the kitchen. Pickup is name-checked at the window.

Walk-up customers still order at the counter as today.

What MenuBase does NOT do for drive-thru

Does not handle license plate recognition or vehicle queue management. Those tools stay separate.

Does not integrate with the operator's POS automatically. Staff at the window still ring orders manually.

Pricing for drive-thru

Drive-thru typically runs 30 to 60 menus tier (RM28-54 a month) given smaller menu sizes.

WhatsApp +60175981858 to scope your venue.

Want this on your menu?

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