Memory ceiling
60 items memorised in week 1 fade by week 8. No human memory survives every shift.
KL · --:-- · READING THE ROOM
→ pushing …
The waiter you
wish you could hire.
Greets every guest:
Welcome.
Selamat datang.
欢迎光临。
வீபவேற்கிறோோம்.
Lives in your QR menu. Never forgets the specials. Always pushes the promo. Sits on top of any POS.
Since you opened this page, an average KL café left RM 0.00 on the table.
Malaysian F&B
Any POS
Promo push, every shift
Same-day setup
Zero training
WHERE THE REVENUE GOES MISSING
Upselling was never a human job.
Perfect timing, every check, every shift. Four structural reasons it leaks.
No personal upside
Pooled service charge, hourly pay, no commission. No personal upside for pushing the RM14 cheesecake.
6 to 9 month tenure
Train the menu fully, the team moves on for RM200 across the road. Cycle restarts.
Static menus
Your menu doesn't know it's 9pm. With 4 lava cakes left. And it's raining.
Not a team problem. A job design problem.
Move the systematic stuff to the screen. The team gets to do the human parts - the warm welcome, regulars by name, curveballs at table 6.
WHAT WE TAKE OFF YOUR PLATE
The smartest waiter does three things.
Three jobs. Perfect timing. Every language. Every check. Automatic.
01 / SMART UPSELL
Never miss the right add-on. On every order.
Reads the basket. Reads the time. Reads the history. Surfaces one suggestion that actually converts.
- Context-aware: 9:42am avo toast → White Coffee. Friday 6pm pasta → Truffle Fries.
- One-tap accept: Customer taps once. Item drops in. No staff awkwardness.
- Self-learning: Sharper every order. No rules to write.
02 / SMART PROMOTE
Launch a special at 9am. Selling by 9:01.
Flag "push this week". Live on every order, every outlet, instantly. No table tents. No briefings.
- One-click rollout: All outlets, all shifts, every relevant order, instantly.
- Happy hour automation: 5pm on. 7pm off. Hands free.
- Move slow stock: Slow movers paired with baskets they fit.
03 / DYNAMIC MENU
The menu that reads the room.
Sold out items vanish. Breakfast hides at 11am. Margin movers up top when the rush hits.
- Daypart-aware: Breakfast off at 11. Lunch on at 11:01.
- Stock-aware: Sold-out items vanish. Last 3 tagged "almost gone".
- Promo-aware: This week's special live on every relevant basket. No briefing.
TRY IT NOW
This isn't a mock-up. Try every feature.
Real app. Tap any scenario. Watch it fire live.
Lift order value
Push specials
Reads the room
SMART UPSELL · ON
One perfect add-on at the right moment.
Order an Eggs Benedict at 9:42am, the system surfaces White Coffee. 89% accept rate on that exact basket. One tap to add, no staff awkwardness, no scripts.
HOW WE COMPARE
We're not a POS. That's the point.
Your POS records sales. MenuBase is the waiter on top. Never distracted, never forgets the promo. Same workflow.
01
YOUR CUSTOMER
Scans the QR. Sees the menu. Taps to add what MenuBase suggests.
03
YOUR EXISTING POS (unchanged)
Records the sale. Takes the payment. Same workflow your team uses today.
Net
Add a revenue layer. Replace nothing underneath.
WHAT THIS ACTUALLY MEANS
Same team. Same flow. Just more revenue per check.
Here's what changes, and what doesn't.
No workflow change
Same POS. Same till. Same receipt printer. We add the customer menu and the upsell, we touch nothing your team touches.
Setup in one shift
We build the menu, generate the QR codes, train your team in one shift. New hires onboard in under 30 minutes.
Team at their best
The screen carries every special, every modifier, every weekly promo. Your team does the human bits: regulars by name, read the table, handle the curveballs.
AOV lift, week 1
Happy hour, threshold rewards and smart upsell live on your menu day one. Most venues hit an 8 to 14% AOV lift by end of month one.
FROM RM28/MONTH · NO HIDDEN FEES
Live day one. AOV lift inside week one. RM28 to RM99 a month by menu size. See pricing.
FINDINGS FROM 100+ OPERATOR INTERVIEWS
What operators kept telling us.
We sat down with 100+ KL cafe, kopitiam and mamak operators across Klang Valley and Penang. The same three patterns came up every time.
The language thing.EVERY CONVERSATION
"Our team takes orders fine. They can't sell specials in EN or Mandarin. Customer nods, orders the usual. Money on every table."
//
Cafe ownerSubang Jaya · 1 outlet
The turnover thing.EVERY MULTI-OUTLET OPERATOR
"Scripts. Role-plays. Bonuses. Nothing stuck. By the time they get it, they've moved on."
//
Multi-outlet operatorKL & Selangor · 3 outlets
The training thing.EVERY SUNDAY, APPARENTLY
"Every Sunday I brief new hires. By Monday someone else is on shift. I'm running a kopitiam, not a training company."
//
Kopitiam managerPetaling Jaya · 2 outlets
UPSELL CALCULATOR
Run your own numbers.
Most cafes leave 8-12% on the table. Move the sliders. See your uplift live.
120
20600 / day
28
RM10RM120
18%
5%35%
Per-order uplift
RM 8.40
Monthly uplift
RM 30,240
TALK TO US
More revenue per order. Same team.
Send your menu. We model the uplift on your real basket. No new hires, no scripts, no briefings.
Or WhatsApp us directly, we reply within an hour.
WHAT YOU GET
What changes once it's live.
- White-glove setup. We build the menu, the QRs, the campaigns.
- Consistent menu knowledge, every shift, every new hire.
- WhatsApp to the team. No support tickets.
- Locked pricing. No surprise hikes.
- Honest pricing by menu size from RM28/month.
15 MIN · NO COMMITMENT · WE REPLY WITHIN AN HOUR
The bottom line
Run the room.
Let the screen run the suggestions.
The food, the room, the regulars - your team's job. The systematic upsell on every check - ours.
Business is easy with MenuBase.
COMMON QUESTIONS
Things operators ask.
What is MenuBase?
The best waiter you can hire. Lives in your QR menu. Reads the basket and the moment, surfaces one suggestion that converts. Built for Malaysian F&B.
How is this different from a regular QR menu?
A regular QR menu shows everyone the same items all day. MenuBase reads the basket. Pushes the promo on every relevant order. Hides breakfast at 11am. Removes sold-out items live.
Do I need to replace my POS?
No. MenuBase sits on top. Waiters ring orders the way they do today. Billing stays where it is.
How long does setup take?
Same day. We build the menu, generate QR codes, train the team. Live by end of service.
Do customers download an app?
Never. Scan the QR, the browser opens the menu. No login, no email.
What does it cost?
Honest pricing by menu size. RM28/month for 30 menus, RM54 for 60, RM78 for 90, RM99 for 120. Annual saves 2 months. No setup fee, no per-language fee, no per-revision fee. See pricing.
How is multi-outlet pricing handled?
By menu size, not by outlet. A 4-outlet cafe chain sharing one 55-item menu pays RM54 a month total, not RM216. Operators with truly distinct menus per outlet pay per distinct menu.
What languages does the menu support?
English for the customer menu today. Bahasa Malaysia, Mandarin and Tamil on the roadmap. Marketing site is live in English, Bahasa Malaysia and Simplified Chinese. WhatsApp support is English, BM and Mandarin.
How does MenuBase decide what to upsell?
Reads the basket, the time of day, the customer history if recognised, and the day of week. Picks one suggestion with the highest expected acceptance for that combination. Improves on every accept and reject. No rules to write. You can still override with hard pairings if you want.
What payment methods does MenuBase integrate with?
Touch n Go eWallet, GrabPay, Boost, DuitNow QR, FPX, all major Visa, Mastercard and Amex cards. Included in every tier, no per-payment-method add-on fee.
Who owns the customer data?
You do. MenuBase does not resell customer data, share it with third parties, or use it outside of running your menu and your upsell. Full CSV export is included in every tier. No exit fees if you ever leave.
How quickly will I see an AOV lift?
Once happy hour, threshold rewards and smart upsell go live on your menu, customers click in. Most venues see a noticeable AOV lift in the first week and settle at an 8 to 14% lift by end of month one.
What is the contract length?
Monthly. Cancel any time. Annual is optional, saves 2 months, and locks the rate for 12 months. No lock-in, no early-termination fees, no penalty for downgrading menu size.